Are you a real estate professional who thrives on delivering exceptional client service while keeping complex processes running smoothly behind the scenes? Our client, a high-performing and well-respected real estate agency, is seeking an energetic and highly organised Client Services & Sales Administration Manager to join their team in a pivotal role. This position is central to the success of their sales team by ensuring a seamless experience for clients while managing the administrative function from pre-listing through to post-settlement. We're looking for someone with a proven background in administration, a strong focus on client care, and the confidence to manage competing priorities with professionalism and attention to detail. This is an outstanding opportunity to take the next step in your career with a reputable agency known for excellence and results. If you’re ready to bring your expertise to a role where your skills will be valued and your impact recognised, Apply now! About Us Our client is a market-leading real estate agency known for delivering outstanding results with a strong focus on client satisfaction. With a collaborative culture and a commitment to innovation, we pride ourselves on supporting our team and providing clear pathways for growth. The Role This is a dual-function position where you will act as the vital link between our agents, clients, and internal teams. You’ll manage the entire client journey—from pre-listing to post-settlement—while ensuring our sales systems, processes, and contracts run like clockwork. Your responsibilities will include: Client Services Acting as the first point of contact for vendor and buyer communications; Managing listing and pre-sale preparation, including liaising with photographers, stylists, and trades; Supporting agents during campaigns with tailored client service; and Ensuring a 5-star experience for all clients throughout the sales process. Sales Administration Preparing agency agreements, contracts, and listing documentation; Managing compliance and regulatory requirements; Coordinating campaign materials, marketing schedules, and booking deadlines; Processing offers and sales documentation through to settlement; and CRM and database management (e.g. Agentbox, or similar). About You We’re looking for someone who’s organised, proactive, and confident juggling multiple priorities with ease. You’ll bring: Experience in real estate administration, client services, or similar; Strong understanding of sales processes and listing-to-settlement workflows; Excellent communication and interpersonal skills; Impeccable attention to detail and time management; Proficiency with Microsoft Office, CRM systems, and property software is extremely advantageous; and A current Certificate of Registration or Real Estate License (or willing to obtain one). Why Join Us? Supportive and collaborative team culture; Modern office with the latest tools and tech; Opportunities for career progression and professional development; and Be part of an agency that genuinely values your input and success. Ready to take your real estate career to the next level? Click APPLY NOW to submit your resume and a brief cover letter outlining your experience. To discuss this role in more detail, please call - 0417 683 870
